Shipping & Delivery Information
Shipping & Delivery Across Cyprus
WaterFilterNet.com delivers water filters, reverse osmosis systems, water softeners, water dispensers, SodaStream products, CO₂ cylinder exchange orders and water treatment equipment throughout Cyprus.
Most orders are prepared within 1 working day and are typically delivered within 2–3 working days after dispatch using Primewell Courier.
We offer free delivery across Cyprus on standard online orders and Cash on Delivery (COD) is available for customers who prefer to pay when their order arrives.
Collection from our Larnaca location is also available by arrangement. Some products may require preparation before collection, so we recommend contacting us in advance to ensure your order is ready when you arrive.
Delivery Across Cyprus
WaterFilterNet.com delivers products throughout Cyprus using Primewell Courier. Whether you are located in a city, town, village or remote area, we aim to provide reliable delivery of water filters, reverse osmosis systems, water softeners, water dispensers, SodaStream products, CO₂ cylinder exchange orders and water treatment equipment.
We regularly serve customers across all districts of Cyprus, including residential, commercial and industrial locations.
Nicosia District
Nicosia, Strovolos, Lakatamia, Engomi, Aglantzia, Tseri and surrounding areas.
Limassol District
Limassol, Germasogeia, Agios Athanasios, Ypsonas and surrounding areas.
Larnaca District
Larnaca, Aradippou, Livadia, Oroklini, Meneou, Kiti and surrounding areas.
Famagusta District
Paralimni, Protaras, Ayia Napa, Deryneia, Frenaros, Sotira and surrounding areas.
Paphos District
Paphos, Geroskipou, Chloraka, Peyia, Polis and surrounding areas.
Villages Across Cyprus
We also deliver to villages and rural locations throughout Cyprus. Delivery times may vary slightly depending on location.
How Long Does Delivery Take?
We aim to process and prepare most orders within 1 working day. Once your order has been prepared and dispatched, delivery is typically completed within 2–3 working days using Primewell Courier.
Delivery times may vary depending on the delivery location, product availability, weather conditions, public holidays or other circumstances outside our control. We always aim to dispatch orders as quickly as possible and keep customers informed if additional time is required.
Typical Order Timeline
Special Orders & Commercial Equipment
Some specialised products, commercial systems, reverse osmosis systems, water softeners or products ordered specifically for a customer may require additional preparation or scheduling time. If this applies to your order, a member of the WaterFilterNet team will contact you directly and keep you informed throughout the process.
Free Delivery Across Cyprus & Cash on Delivery
WaterFilterNet.com offers free delivery across Cyprus on standard online orders. Whether you are located in a city, town or village, we aim to provide a convenient and reliable delivery service for our customers.
We understand that many customers prefer to pay when their order arrives, which is why Cash on Delivery (COD) is available for eligible orders throughout Cyprus.
Free Delivery
Most online orders qualify for free delivery throughout Cyprus, helping customers receive their products quickly and conveniently without additional delivery charges.
Cash on Delivery (COD)
Cash on Delivery is available for customers who prefer to pay when their order is delivered. Simply select the Cash on Delivery option during checkout if available for your order.
Secure Ordering
Orders can be placed online at any time through WaterFilterNet.com. If you need assistance selecting the right product, our team is available to help before you place your order.
Need help before ordering? If you are unsure which water filter, reverse osmosis system, water softener, water dispenser or CO₂ cylinder service is right for you, contact us before placing your order and we will be happy to assist.
Order Collection from Our Larnaca Location
Customers are welcome to collect orders from our Larnaca location. Collection can be a convenient option for customers who would prefer to pick up their order rather than have it delivered.
To ensure your order is ready when you arrive, we recommend contacting us before visiting. Some products are stored in our warehouse and may require preparation or transfer to our collection point before collection.
Please Contact Us Before Collection
Contacting us in advance helps us confirm product availability, prepare your order and ensure everything is ready for collection when you arrive. This helps avoid unnecessary waiting and ensures a smoother collection experience.
CO₂ Cylinder Exchange
CO₂ cylinder exchange services are normally available directly from our Larnaca collection point and can often be completed without advance notice.
Product Collection
For water filters, reverse osmosis systems, water softeners, water dispensers and other products, we recommend contacting us before visiting so we can prepare your order for collection.
Collection Point:
Sandis – Water Filters (WaterFilterNet.com)
Stadiou 67
Larnaca 6020
Cyprus
Please note that the collection point is located at Sandis. If you are collecting an order from WaterFilterNet.com, we recommend contacting us before visiting so we can ensure your order is prepared and ready for collection.
How Our CO₂ Cylinder Exchange Service Works
WaterFilterNet.com offers a convenient CO₂ cylinder exchange service across Cyprus. Instead of sending your empty cylinders first, Primewell Courier delivers full replacement cylinders directly to your address and collects your empty cylinders during the same visit.
This service is designed to minimise downtime and ensure you can continue enjoying sparkling water without waiting for your cylinders to be refilled and returned.
How the Exchange Process Works
Important Information
The number of empty cylinders returned should match the quantity purchased through the exchange service. Please have your empty cylinders available when the courier arrives. If empty cylinders are not available, additional arrangements may be required before the exchange can be completed.
Compatible Cylinders
We exchange most compatible screw-in and Quick Connect CO₂ cylinders. If you have a less common cylinder type, please contact us before ordering so we can confirm compatibility.
Collection from Larnaca
CO₂ cylinder exchanges can also be completed at our Larnaca collection point, making it a convenient option for customers who prefer not to wait for courier delivery.
Our CO₂ cylinder exchange service is available throughout Cyprus and is compatible with SodaStream-compatible products and sparkling water systems.
Reverse Osmosis Systems, Water Softeners & Installation Services
Many of the products available on WaterFilterNet.com can be delivered directly by courier. However, some larger systems and installation-related products may require additional arrangements to ensure everything is delivered and installed correctly.
Depending on the product and your requirements, we may arrange courier delivery, direct delivery, installation services or a combination of these options.
Reverse Osmosis Systems
Under-sink reverse osmosis systems, tankless reverse osmosis systems and commercial reverse osmosis equipment can be delivered throughout Cyprus. Professional installation services are also available.
Water Softeners
Water softeners can be supplied for courier delivery or installed by our team, depending on the customer’s requirements and location.
Commercial Water Treatment
Commercial reverse osmosis systems, filtration systems, water softeners and specialised water treatment equipment may require additional planning, delivery arrangements or installation scheduling.
Installation Arrangements
If you require installation, a member of the WaterFilterNet team may contact you after your order is placed to discuss your requirements, confirm product suitability and arrange a convenient delivery and installation date.
Need Advice Before Ordering?
If you are unsure which reverse osmosis system, water softener, whole-house water filter, UV sterilization system or commercial water treatment solution is right for your application, we recommend contacting us before placing your order. Our team can help identify the most suitable solution for your needs.
What Happens If Delivery Cannot Be Completed?
Primewell Courier normally contacts customers before delivery using the phone number provided during checkout. This helps ensure that deliveries are completed as smoothly as possible.
If the courier is unable to complete delivery, additional arrangements may be made to help ensure the order reaches the customer successfully.
Courier Contact
Primewell Courier may contact the customer before delivery to confirm availability and assist with successful delivery arrangements.
Rescheduled Deliveries
If delivery cannot be completed during the initial attempt, delivery may be rescheduled depending on the circumstances and courier arrangements.
Need Assistance?
If you believe there is an issue with your delivery, please contact WaterFilterNet.com and we will do our best to assist you and help coordinate a solution.
Please ensure your phone number and delivery details are accurate when placing your order. Providing correct contact information helps reduce delays and allows the courier to reach you if required.
Damaged, Incorrect or Missing Items
We take great care when preparing and packaging orders. If your order arrives damaged, incomplete or if you believe you have received the wrong item, please contact us as soon as possible so we can assist you.
Providing clear information about the issue helps us investigate quickly and work towards an appropriate solution.
Inspect Your Order
Please inspect your order upon arrival and check that the products received match your order confirmation.
Photographs Can Help
If there is visible damage, photographs of the packaging and affected products can help us assess the situation and provide assistance more quickly.
We’re Here to Help
Our team will review the information provided and work with you to help resolve any genuine delivery or order-related issues as quickly as possible.
Need assistance with your order? Please contact us by phone, WhatsApp, Viber or email and include your order number where possible. This helps us locate your order quickly and provide faster support.
Why Shop With WaterFilterNet.com?
WaterFilterNet.com helps customers across Cyprus with water filters, reverse osmosis systems, water softeners, water dispensers, CO₂ cylinder exchange services and professional water treatment solutions. We focus on providing quality products, practical advice and reliable support before and after your purchase.
Free Delivery Across Cyprus
Convenient delivery throughout Cyprus, including cities, towns and villages.
Cash on Delivery Available
Pay when your order arrives with our convenient Cash on Delivery option.
Expert Water Treatment Advice
Guidance on water filters, reverse osmosis systems, water softeners, UV sterilization and commercial water treatment solutions.
Installation & Maintenance Services
Professional installation, servicing and maintenance available for many water treatment systems throughout Cyprus.
CO₂ Cylinder Exchange Service
Convenient CO₂ cylinder exchange service compatible with SodaStream and many other sparkling water systems.
Residential & Commercial Solutions
Solutions available for homes, apartments, offices, restaurants, hotels and commercial facilities.
Collection Available from Larnaca
Order collection is available from our Larnaca location by arrangement.
Friendly Customer Support
Need help choosing the right product? You may also find our Water Problems in Cyprus guide useful when comparing treatment options. Contact us and we’ll be happy to assist before and after your purchase.
Shipping & Delivery FAQs
How long does delivery take?
Most orders are prepared within 1 working day and are typically delivered within 2–3 working days after dispatch using Primewell Courier.
Do you deliver to villages and rural areas?
Yes. WaterFilterNet.com delivers throughout Cyprus, including cities, towns, villages and many rural locations.
Is Cash on Delivery available?
Yes. Cash on Delivery (COD) is available for eligible orders, allowing customers to pay when their order arrives.
Can I collect my order from Larnaca?
Yes. Collection is available from our Larnaca location. We recommend contacting us before visiting so we can ensure your order is prepared and ready for collection.
Do you install reverse osmosis systems and water softeners?
Yes. Installation services are available for many reverse osmosis systems, water softeners, water filters, UV sterilization systems and commercial water treatment equipment.
How does the CO₂ cylinder exchange service work?
Primewell Courier delivers full replacement cylinders and collects your empty cylinders during the same visit. The number of empty cylinders returned should match the quantity ordered through the exchange service.
Do you only exchange SodaStream cylinders?
No. We exchange most compatible screw-in and Quick Connect CO₂ cylinders. If you have an unusual cylinder type, please contact us before ordering so we can confirm compatibility.
What happens if I miss my delivery?
Primewell Courier will normally attempt to contact you before delivery. Depending on the circumstances, delivery may be rescheduled or additional arrangements may be made to complete delivery successfully.
What should I do if my order arrives damaged?
Please contact us as soon as possible and, where applicable, provide photographs of the packaging and products. We will review the information and work to resolve the issue promptly.
Can I contact you before placing an order?
Absolutely. If you need help choosing a water filter, reverse osmosis system, water softener, water dispenser or CO₂ cylinder service, our team will be happy to assist before you place your order.
Need Help with Delivery, Collection or Installation?
Whether you need help choosing the right product, arranging delivery, scheduling an installation, organising a CO₂ cylinder exchange or preparing an order for collection, our team is here to help.
Contact us before ordering if you have any questions about water filters, reverse osmosis systems, water softeners, water dispensers, UV sterilization systems, commercial water treatment equipment or CO₂ cylinder exchange services.
Popular categories include Reverse Osmosis Systems,
Water Softeners,
Water Filters and
Soda Makers & CO₂ Cylinder Exchange.